This guy is good. You're not paranoid if they're really out to get you. Then again, sometimes bureaucracy attacks, and makes it seem like they're out to get everyone.
The best part, however, is the rationalization. An example:
Well, they can't very well make it look obvious, the man explained. They've got to treat some white folks poorly, too, so officials can say with some plausibility that their pace doesn't have anything to do with race.Fair and balanced red tape?